Privacy Policy

A legal disclaimer

1. Overview

Gov.Tech Innovators is committed to protecting the privacy and integrity of all data shared with us. This policy outlines how we collect, use, store, and protect personal and institutional information across our AI-driven services.

2. Data We Collect

We may collect the following types of data:

Constituent information: Names, phone numbers, addresses, demographic details (only as required by campaigns or surveys).
Survey responses: Answers submitted through texting, live calls, online forms, or translated inputs.
Government data: Legislative or civic datasets provided for policy tracking or dashboard integration.
Usage metrics: Device type, browser, IP address, and interaction logs to improve system performance.
Communication records: Voice recordings, text transcripts, and engagement analytics tied to outreach efforts.

3. How We Use Data

Collected data is used for:

Delivering personalized communications via texting, MMS, or voice calls
Generating multilingual survey analytics and sentiment reports
Providing legislative and stakeholder dashboards
Enhancing system performance and user experience
Complying with legal and ethical standards

We do not sell or share constituent data with third parties for commercial use.

4. Data Storage & Security

Data is stored on encrypted servers within U.S. jurisdiction.
Access is limited to authorized personnel and governed by role-based controls.
Security protocols include multi-factor authentication, audit trails, and incident response procedures.

5. Third-Party Integrations

Some services (e.g., texting platforms, translation APIs) may involve third-party providers. These are vetted for compliance with applicable laws such as:

GDPR
CCPA
FERPA, when educational data is involved

6. Data Retention

We retain data for as long as necessary to fulfill contractual obligations, meet regulatory requirements, or support active engagements. Clients may request:

Data deletion
Anonymization
Export of data for local archiving

7. User Rights

Constituents and clients have the right to:

Access the data we hold
Request corrections or deletions
Opt out of automated communications

8. Policy Updates

This policy may be updated periodically. Any major changes will be communicated via our official channels.